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01

Introduction

This privacy policy describes how My Scale in collects, uses, protects, and shares users' personal data in connection with the use of our services, including the Quant Invest offer and membership in the Private Club. By using our services, you agree to the collection and use of your personal data in accordance with this policy.

02

Data controller

My Scale in, as the data controller, is responsible for the collection and processing of your personal data. If you have any questions regarding this policy, you can contact us by filling out the form available at the following address: https://myscalein.com/.

03

Data collected

We collect the following types of data:

  • Identification data: Name, surname, email address, phone number, etc.

  • Connection data: IP address, browser type, login information, pages visited on our platform, browsing preferences.

  • Financial data: Information necessary for payment processing (managed exclusively by Stripe, our secure payment provider). We do not store your credit card information.

  • Verification data (KYC): identity documents, proof of address, selfie photo, and other data submitted through Blockpass to comply with anti-money laundering and counter-terrorism financing regulations.

  • Exchange data: Information related to your exchange account, including transaction history, deposits/withdrawals, balances, and investment data, collected through the API connection to your exchange. This data is used solely for managing and optimizing your investment on our platform.

  • Communication data: Correspondence by email, messages exchanged with our support team or via Discord (for the Private Club).

  • Usage data: Information related to your use of our services (such as browsing preferences, subscribed services).

04

Purposes of data processing

We use your personal data for the following purposes:

  • Service management: Providing and managing access to the My Scale in platform.

  • Contract execution: Processing your payments and subscriptions, and managing your user account.

  • Communication: Informing you about our services, news, and updates, and responding to your requests.

  • Legal compliance: Complying with applicable regulations, including KYC and anti-money laundering obligations.

  • Continuous improvement: Analyzing data to optimize the performance and user experience of our platform.

  • Legal obligations: Complying with legal or regulatory requirements, including for security purposes.

05

Legal bases for processing

The processing of your personal data is based on the following legal grounds:

  • Contract execution: Processing data necessary for the performance of contracts entered into with you, such as managing your subscriptions and services.

  • Consent: For certain activities, such as sending marketing communications, we obtain your explicit consent.

  • Legal obligations: To comply with applicable laws, including KYC and payment security regulations.

06

Data sharing

We do not share your personal data with third parties, except in the following cases:

  • Third-party service providers:

    • Stripe: Secure payment processing. Stripe acts as an independent data controller for payment information. Please consult their Privacy Policy.

    • Blockpass: Identity verification (KYC) necessary to comply with legal obligations. Please consult their Privacy Policy.

  • Legal compliance: If required by law or in connection with a legal process, we may share your data with the relevant authorities.

  • Transfer in the context of transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant party.

07

Data retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, and in accordance with legal requirements. For example:

  • Account data: Retained as long as you have an active subscription.

  • Transaction data: Retained in accordance with legal and tax requirements (up to 10 years).

  • KYC data: Managed via Blockpass, retained according to their policy and legal requirements.

08

Data security

We implement strict measures to ensure the protection of your data:

  • Encryption: All sensitive data is encrypted both in transit and at rest.

  • Access controls: Only authorized employees can access your personal data.

  • Regular audits: We conduct frequent audits to identify and address potential vulnerabilities. Stripe and Blockpass also apply high security standards to protect your financial and KYC data.

09

Your rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: Obtain a copy of your data.

  • Rectification: Correct inaccurate data.

  • Deletion: Request the deletion of your data under certain conditions.

  • Portability: Transfer your data to another service provider.

  • Objection: Object to certain processing, such as direct marketing.

  • Withdrawal of consent: Withdraw your consent at any time. To exercise your rights, please contact us by filling out the form available at the following address: https://myscalein.com/.

10

Cookies

We use cookies to:

  • Facilitate your navigation on our platform.

  • Manage secure payments (via Stripe).

  • Analyze website usage to improve our services.

You can manage your cookie preferences directly in your browser settings.

11

Changes to the privacy policy

My Scale in reserves the right to modify this privacy policy at any time. Changes will be published on our platform and will take effect immediately upon publication. We encourage you to review this policy regularly to stay informed of any updates.

12

Contact

If you have any questions or concerns regarding this privacy policy, or if you wish to exercise your rights, please contact us by filling out the form available at the following address: https://myscalein.com/.

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